Methodology · v3.1

SNNFilial-NPS

Aggregated public review STAR RATING (1-5) across major map / local-review / consumer-review platforms across the top 5-10 stores of {legal_name}. EXTRACTION RULES: Cite store-locator + top stores by city on major map platforms + local-review platforms + consumer-review aggregators (company-level pages). Return rating_aggregate with one entry per platform (score 1-5). Server applies rating_trimmed_median_x20_weighted. This index measures PUBLIC STAR RATINGS, NOT Net Promoter Score — do NOT source, estimate, or fabricate a proprietary NPS figure. If no public review rating is found for {legal_name}'s stores, return absent (not_disclosed) — never estimate or fabricate a number.